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Pre-sales Questions
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Yes! All accounts come with fantastico and/or Softaculus Installer .
Does Get Online Hosts allow adult websites?No! Strictly no adult content!
Domain ExpiryOnce a domain expires, For 30 days after the expiration date the domain will be available for...
Domain TransfersTo transfer a domain, ensure you have an allowance of at least 6days before expiry, except for...
Email SetupTo create a mailbox, login to you cpanel and click the icon "Email Accounts" To add a new email...
How Do I change My Domain Contact DetailsLogin to your account and click "Domains > My Domains"At the end of the record of the domain...
How Do I change My Domain Contact Details How Do I change my Cpanel password from the billing system?Login to the client (billing) system. Click the Menu Services>My Services. Click "Active" next...
How Do I upgrade/Downgrade my HostingTo Upgrade or downgrade your Hosting plan anytime, Login to your billing account. Click Services...
How do I access the Control Panel?To access the Cpanel, Just type your domain followed by /cpanel eg....
How do I configure Outlook Express to read POP3/IMAP Mail?To use outlook Express as your mail client Follow the following steps: Open Outlook Express and...
How do I make Payments?M-PESA: Once you complete an order (New or Upgrade) you are redirected to an Invoice of the...
How do I register a domain name?Just go to the homepage, search for your domain name and if available, you will be guided on how...
How long does it take for an account to be setup?Once you record your payment, the hosting account is created immediately (except VPS and REseller...
How long does it take for my Website to be up?A domain takes about 5 minutes to 24 hours to propagate (The time a domain takes to update the...
How to migrate my local Joomla installation to the my hosting accountHow to migrate my local Joomla installation to the Joomla installation on my hosting account...
What are my Account DNS Servers?If you are hosting with us, your DNS Servers should be NS1.WEBAUKHOSTING.NET...
What is my Webmail URL?http://www.yourdomain.com/webmail http://www.yourdomain.com:2095 If your ISP blocks ports use...
How to get your Domain EPP CodeLogin to your Account on the main menu, click "Domains> My domains" , on the list of the domains...
